The company is known for their cutting edge work instruction and service documentation software, Dozuki.
Repair is iFixit’s mission - a way to fix the world, one broken gadget at a time.
Lengthening the life cycle of products conserves vital resources and creates new business opportunities. The company is working with a number of manufacturers to make their designs more repairable and support their customers throughout the product lifecycle. The company’s software and design support is helping to create business models around repair and remanufacturing.
iFixit is facilitating a cultural shift: helping manufacturers to recognise the value in circular practices. It is driving consumer demand for more durable, resource-efficient products by making repair easier than replacement. Its partnerships with companies like Patagonia are increasing product lifespans, improving customer satisfaction and building value.
iFixit is building partnerships with manufacturers to help them create repair organisations - both internally and with their customers. Service and maintenance that extend the lifespan of products create local, labour-intensive, skilled jobs.
Maintaining existing products is far more resource-efficient than manufacturing new hardware, but it requires specialised expertise and distributed facilities. Growth will benefit operations that design for durability, employ repair technicians, warehouse replacement parts, and create quality service documentation. Some forward looking companies like Dell are even empowering their consumers to perform repairs themselves, driving revenue through parts sales.
The circular economy posits a better future: a global economy that is free from waste. iFixit is engaged in the circular economy because it believes repair is central to making that future happen.